Pet Health Helpline

Round-the-clock veterinary advice.

Pet Health Helpline is a FREE service included with our breeder 4 Weeks Free Cover Notes that breeders can offer as part of their breeding service. By arranging cover for the puppies or kittens that you sell, from the moment they leave your care, the Pet Health Helpline benefit gives new owners:

    • 24 hours a day, 7 days a week access to a veterinary nurse, 365 days of the year.

    • Expert advice at the end of a phone, regardless whether the problem is minor or serious.

    • The ability for new owners to make informed decisions about the health of their puppy or kitten at any time of the day or night, without consulting you or visiting a vet.

  • Reassurance that, if a vet’s visit is required, with their free 4 Weeks Cover there’s help towards the cost of any treatment.

Changing home can be a testing time for a young animal and it is common for mild illnesses to occur. With free access to professional health advice, your new owners can have instant peace of mind.

free pet health helpline

Why call Pet Health Helpline?

  • You will always receive trustworthy, professional reassurance saving a trip to the vet if it’s nothing serious.
  • If the problem is serious, an expert advisor will help you manage the situation until you can get your puppy or kitten to the vet.
  • The service is free and it only takes a few minutes to find out what level of assistance your pet might need.
  • Your 4 Week Free insurance cover works along side the Helpline so you know you have finanical support if vet’s bills eventually occur.

Help on the Phone


Much like health advice lines for people, our Pet Health Helpline is an immediate, round the clock source of expert help.

Whatever the time of day or night, a qualified veterinary nurse is there to take your call and talk you through any concerns. Help is just a telephone call away!

Quite often, a young animal’s symptoms do not indicate anything serious and are easily remedied at home. But sometimes urgent veterinary help is essential.

When you’re not sure, a call to the Pet Health Helpline will give you the reassurance you need to give your pet the best help.

Working with Kennel Club Pet Insurance

We are committed to developing products and services that satisfy the changing needs of pet owners and the many organisations that support them. Your new owners will benefit from;

  • Free access to our Puppy Health Advice Line.
  • 4 Weeks Free pet insurance with each of your new puppies.
  • Choice of prices and cover if your new owner continues their insurance.
  • Lifetime cover standard on all our annual policies.